Instant messaging is one of the most essential tools for online productivity nowadays. With brick-and-mortar businesses moving into the Internet and Internet businesses growing into the mainstream, connectivity is a must. Instant messaging is becoming the tool for online communication as it’s almost as good as talking face to face.
Google Talk made instant messaging a lot more accessible by providing its own web/browser-based Gtalk client.
While a lot of Internet users have their own computers and can download as many programs as they want, the vast majority do not. They only access the Internet from Internet stations and cafe’s. Some cafe’s restrict downloading programs not already installed on the shop’s computers, so the net cafe users cannot access instant message clients readily.
Also, quite a lot of other users are behind office or school firewalls, and so they cannot use instant messengers either. With Google Talk made available as a browser-based application, these users can now access their accounts and chat with contacts with a few clicks of the mouse button.
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